Today I took my family out to the local Volkswagen dealer here in Middleton, Wisconsin. The experience I had with the salesman, Michael Garski, was quite incredible.
My boys, wife and I are all big Herbie the Love Bug fans, and we decided to go to the dealership to check out a Beetle, and hopefully take a test drive.
Michael was so gracious, and even though we told him we were just stopping by for a test drive, he treated us like family. It didn’t matter that we weren’t coming in ready to buy today. Michael was more concerned with providing outstanding service, building a relationship and honoring the philosiphy of his dealershihp (which is Zimbrick Volkswagen, on Century Avenue by the way).
My kids were given a brochure about the Beetle, as well as a few promotional DVD’s about Volkswagen cars. We were made to feel special and welcome, and I actually felt guilty leaving without making a purchase. When we’re ready, I know who my salesman will be when we purchase a Volkswagen Beetle (possibly two when my boys are old enough to drive).
Mike is the grandfather of two grand daughters, only 11-months apart. I could tell how much he enjoys and misses them by the way he treated my kids. Thank you Michael!
And remember, you are not alone…
One Reply to “Great Local Business Story”
Sounds like a great experience! I have had some similar in the past but not always when it comes to looking at cars!